The Aleph Frequency

Refund Policy

Last updated: September 16, 2026

1. The 30-day guarantee

Every purchase is covered by a 30-day, unconditional money-back guarantee. If you are not satisfied for any reason, send one email to [email protected] within 30 days of your purchase and ask for a refund. No questions asked, and you do not need to explain why.

2. What the guarantee covers

The guarantee applies to:

Each product is covered for 30 days from the date you purchased that specific product. You can request a refund for one product or for all of them.

3. How to request a refund

  1. Email [email protected] from the email address you used at checkout, or include that address in your message.
  2. Tell us which purchase or purchases you want refunded. If you are not sure, just say "refund everything" and we will identify the purchases on your account.
  3. We will confirm by email once the refund has been submitted.

4. How refunds are paid

Refunds are issued to your original payment method through the payment processor (such as JVZoo). We cannot send refunds to a different card, account, or person. Once a refund is submitted, it usually appears within 5–10 business days depending on your bank. When a refund is processed, access to the refunded product ends.

5. The Resonance Circle membership

6. Chargebacks

If something is wrong with a charge, please email us first. Refund requests sent to support are usually faster than a bank dispute. Opening a chargeback may result in your access being suspended while the dispute is reviewed.

7. Contact

Refund questions: [email protected].